Here at MAN Commercial we are keen to continually develop our people and are pleased to announce that our Contract Manager of 10 years Andy Bryce is now our newest Contract Director. As we continue celebrating our 25th year we will be looking at creating new opportunities and advancements to ensure we are investing in our people and have the best possible Management Team taking us forward.
New Contracts Director at MAN Commercial Protection Ltd
Here at MAN Commercial we are keen to continually develop our people and are pleased to announce that our Contract Manager of 10 years Andy Bryce is now our newest Contract Director. As we continue celebrating our 25th year we will be looking at creating new opportunities and advancements to ensure we are investing in our people and have the best possible Management Team taking us forward.
Carrying on the trend this year for starting a new contract each month, we were excited to start work for two brand new clients on 1st June. Manning busy distribution centres for both, our mobilisation teams worked hard to get everything in place for takeover. We welcomed 15 new staff by TUPE transfer on these contracts, and we are delighted to have them join our team.
June is always a busy month for our Events Staff; we had teams covering Ed Sheeran, Little Mix and a range of sporting events.
At the beginning of June we received the exciting news that two of our officers had been chosen as Regional Winners for the BSIA Awards. Having been members of the BSIA for over 10 years and being strong supporters of their work, we were very excited that our officers have been recognised for the outstanding work they do daily. Allan was Regional Winner in the Service to Customer category, and Imran took the prize for Outstanding Act. The regional presentation was held at our Solihull Head Office and was attended by many of our Managers and Directors who all took time to congratulate our winners.
MAN Commercial are patrons of Made In the Midlands, and we enjoyed exhibiting at their annual Expo at the Coventry Ricoh Arena in June. The Expo invites all Made in the Midlands Members to exhibit and is attended by over 2000 visitors from the engineering industry. It was a great opportunity to hand out promotional packs, meet lots of new contacts and enjoy networking.
In June we were also delighted to attain our highest ever score on our ACS audit, achieving 160 points. Our team all worked really hard om ensuring we passed the audit with ease, and received praise from the auditors for the new processes and practises we have put in place this year, as well as our attention to the new GDPR regulation.
We have been saying for sometime we would like to do something special in our 25th year that involves all of our staff throughout the country; it is so important to us here at MAN that our teams feel engaged and valued wherever they are based. With this in mind we designed and had made our very special 25thAnninversary Cupcakes! We will be visiting sites over the next few months to deliver the cakes. Pictured are our team at Bright House in Manchester receiving theirs.
Two of our long serving Security Officers were nominated by the Company this year for the Annual British Security Association Awards (BSIA) thanks to their outstanding performance. Both officers regularly go the extra mile and are extremely well thought of here at MAN so we really wanted to recognise them on a wider scale, in honour of our 25th year.
Allan Morris was put forward in the category of Service to the Customer. This stemmed from Allan receiving a huge amount of positive feedback from our clients, praising his high level of Customer Service and his dedication to going above and beyond for the needs of both the client and the public.
The second officer we chose to nominate is Imran Nazir, a member of the MAN Commercial Protection Ltd Security Team that works on the Birmingham City Council Car Parks. Imran was nominated in the category of Outstanding Act.
On shift one early morning, Imran received a call asking him to attend Pershore Street Car Park in the city centre as a young man had been observed dangling his legs over the edge of the rooftop level of the car park.
Imran attended site and called out to the young man to let him know that he was there, telling him that life was too short and suggested that the young man came over to talk to him.
At first the young man was unresponsive saying that he was happy where he was; Imran persisted and asked him to repeat what he had said as he couldn’t hear him. Imran repeated that life was too short and if he came to talk to him first and then decided to go ahead with taking his own life he wouldn’t stop him. The young man gradually moved away from the edge and started to talk to Imran. The young man explained that he had lost his job and was in debt and he could see no other way out. It was at this point that Imran noticed there was blood running down the man’s hands and he calmly asked him if he wanted him to call him an ambulance.
Imran stayed calm and continued to talk to the young man; sharing some of his own experiences and offering ways in which to deal with things. He offered both practical help, such as contacting the loan company for support, and shared some of his own experiences having previously lost his own job after 12 years, staying positive and focused on getting a new job had led him on to becoming a Security Officer – a job he truly loves.
When the Police arrived one of the Officers shook Imran’s hand and told him he had done very well and that he had undoubtedly “saved a life today”.
Following the submission of our nominations, everyone at MAN was delighted when the BSIA contacted us with the news that both Imran and Allan had been awarded Regional Winner awards in their respective categories.
Andrew Cooper from the BSIA visited our Head Office to present both officers with their certificates. We held a mini-ceremony in our training room with lots od the team present; everyone was so proud of the officer’s achievements.
Due to their success at the regional ceremony, both officers put through to the BSIA Annual National Awards, which took place in London on 11thJuly 2018. Allan and Imran attended with some of our Management Team, and a fantastic day was had by all.
Imran said of his nomination “I am very honoured to have received this regional award, I believe this is a lesson learned and that is dear to me. Loyalty and commitment are the attributes that I aspire to and I believe in going the extra mile, and giving 110% in my work. I also have learned with experience that any obstacles or problems can be overcome, with fairness and being proactive in achieving any goal. I am committed to delivering an excellent service on behalf of Man Commercial. I try my best to deliver the best service for my employer and have a can-do attitude with whatever the situation that may arise during my working day and work to the highest standard. This award is an outstanding achievement for me personally and I would like to thank MAN for putting me forward. I also would also like to thank my supervisor Abraham and the whole MAN commercial team for putting me where I am now. May the success continue for MAN Commercial!”
The 1st May marked the takeover of two new sites for MAN Commercial, in Oxfordshire and Birmingham, keeping up our run of new contracts starting every month this year. We were also awarded contracts due to begin in June and July, so we have begun the TUPE transfer and mobilisation processes with teams across Coventry, Walsall and the North West. To support our continued growth we have also welcomed a new National Contract Manager to our team, who is enjoying learning the ropes the MAN Commercial way!
In May we also ran an intensive Aviation Training Course for a number of our officers at our Head Office Training Centre. This course is to develop our security staff who handle airside packages, and we were proud to achieve a 100% pass rate across the officers who trained. We have also enrolled further staff onto Apprenticeships schemes in Team Leader, Security Manager and Customer Service qualifications.
We have been honoured and privileged this month on behalf of one of our officers Allan, who was awarded an ACS Pacesetters Officer of Distinction Award. These awards celebrate Security Officers across the UK who have performed outstanding acts or offered exemplary service whilst working in their everyday roles. Allan was nominated by one of our clients, who send an extraordinary letter of recommendation for Allan, which had gathered over 30 signatures.
Allan and members of our Management Team headed to Windsor Racecourse for the Annual ACS presentation where a fantastic day was had by all. We also picked up the Company Pacesetters Award, which we were all delighted with.
As the Summer draws closer our already-busy events calendar is filling up, in May alone we provided services at the Rolling Stones concert in Coventry, Glastonbudget Festival, Lionel Richie shows, Championship Tennis and the World Championship Boxing at Elland Road.
The first few days in April made for a very busy Easter Break here at MAN Commercial as we started a record-breaking 12 new contracts. After a lot of preparation throughout March to mobilise the various sites across the country, it was rewarding and exciting to finally take over and welcome over 100 new members of staff to our team. Our Contracts Managers and HR team have enjoyed visiting the new locations country-wide which include Entertainment Centres in Norwich, Bath and Newcastle and busy Distribution Centres in Doncaster and Middlesbrough.
Our events team have been working hard as ever, covering 3 days at Aintree Festival including the extremely busy Grand National Saturday. We have also had teams at top sporting events such as the London Marathon and the Tyson Fury Press Conferences to mark his return.
Behind the scenes we have been focusing on our continued preparation for the new GDPR regulation, as well as various other training and development. We ran a 2 day Recruitment & HR Processes course at Head Office which was a great opportunity to get Managers and Supervisors from a mixture of sites and locations together to learn and share ideas. We are also putting a big focus on utilising our Apprenticeship levy to develop our existing staff, and have signed up several of our team for higher training over the next 12 months.
MAN Commercial have also been featured in this month’s BSIA Spectrum Magazine who ran an article on our history to mark our 25th anniversary this year.
MAN Commercial Protection Ltd were recently featured in the BSIA magazine. The British Security Industry Association were keen to learn about MAN as a business and write an article on the company celebrating its 25th year this year.
The start of Spring saw busy times for our Event teams, who covered Cheltenham Festival for four sold out days mid month, amongst other national events. However, it wasn’t all sunny weather in March though, and our teams were called upon at short notice to offer support across a snowy UK.
We were delighted to host the BSIA Regional security meeting at our Midlands Head Office, which was a great opportunity to meet with our peers and discuss the latest updates in our ever-changing sector. MAN Commercial were also represented at the UKCMA AGM in Glasgow by our National Events Manager.
This month has also seen our teams prepare for new legislation, with the Gender Pay Gap Regulation and GDPR coming up soon. Our Head Office and Management teams took part in an informative GDPR training day with Global Consultants and we are now busy putting together new policies to ensure our compliance.
February was another big month for growth here at MAN Commercial. Close to home, we have added two new vehicles to our Mobile Response fleet to ensure we always have a speedy response time to out of hours calls. This upgrade was especially important as February also saw an increase in our Key Holding contracts managed from Head Office.
Further afield, we have mobilised new guarding contracts across the UK, in areas including Cambridge, Norwich, London and the West Midlands. Our largest new contract addition at the end of February was in Warrington, where we welcomed 15 new staff members to our team.
MAN Commercial are proud to be entering our 25th year in 2018! The last 25 years have seen us grow from a small, locally operating security company to reach our current position as a large National provider, covering a wide range of sectors and services.
In January alone we have won multiple new contracts with several blue chip clients which are due to commence throughout March and April. Our experienced team of Operational staff will be working tirelessly to get these new sites up and running and fully mobilised by takeover date. Our HR team will also be visiting sites, meeting all staff who will join us on a TUPE transfer and welcoming them into the MAN Commercial family.
We have invested heavily in our people over the last 12 months, and will be growing our team further throughout 2018. We have welcomed a new Control Room Manager to lead our busy 24-hour Control Room, and have increased our team in this area to oversee our sites more efficiently as we grow. We are also looking to add more Operational Support Officers in 2018 to guarantee that our teams on the ground countrywide have the support and back up needed to consistently deliver an impeccable service.
We are always looking at opportunities to increase our expanding portfolio, and our Sales and Bid Teams have been busy this month too, working on various leads from Dorset to Glasgow.
January has also seen us add to our wide range of industry accreditations, ensuring that here at MAN Commercial we are always keeping our fingers on the pulse of the modern security industry.
We will soon be rolling our further training for our staff to reflect new GDPR regulations, and will be appointing a Data Protection Officer.
Happy New Year from all at MAN Commercial! 2018 is a very special year for all of us here at MAN as we are celebrating our 25th birthday. We have been trading as MAN Commercial Protection since March 1993, and over the years our company has grown and evolved beyond recognition. We now have dedicated security teams country-wide, and our employees now total over 1000.
Happy New Year from MAN Commercial Protection!
Happy New Year from all at MAN Commercial! 2018 is a very special year for all of us here at MAN as we are celebrating our 25th birthday.
We have been trading as MAN Commercial Protection since March 1993, and over the years our company has grown and evolved beyond recognition. We now have dedicated security teams country-wide, and our employees now total over 1000.
The services we offer now span a range of industry sectors meaning we can offer a security solution to a wide range of clients and businesses; from working closely with the Police in our CCTV Control Rooms, to Concierge Services in high-profile city centre buildings, to Event Security at a host of sporting, music and corporate events.
One of the only things that has stayed the same throughout the last 25 years is the spirit of our Management Team, leading from the top with an emphasis on great communication and supporting each other. As a family-run company, our values and ethos of looking after our people have helped us go from strength to strength to arrive at our current position as one of the top 30 Security Companies in the UK.
We are continually looking to the future and working on expanding our Company year on year. Growth is our aim, along with continually delivering an excellent service to our clients and providing a great place to work for all of our employees.
We will be planning some special celebrations over the next 12 months as we mark this milestone anniversary, and we are all looking forward to the future. Roll on the next 25 years!
staff by TUPE transfer on these contracts, and we are delighted to have them join our team.
In June we were also delighted to attain our highest ever score on our ACS audit, achieving 160 points. Our team all worked really hard om ensuring we passed the audit with ease, and received praise from the auditors for the new processes and practises we have put in place this year, as well as our attention to the new GDPR regulation.
We are always looking at opportunities to increase our expanding portfolio, and our Sales and Bid Teams have been busy this month too, working on various leads from Dorset to Glasgow.
